By attending the event, I (The Participant) acknowledge and agree to the following terms and conditions regarding my participation in holistic mindfulness practices facilitated by Monika Tomanek (The Facilitator):

• Responsibility for Consequences: I understand that I am solely responsible for any consequences resulting from my participation in any and all sessions.
• Consultation with Professionals: I certify that I have consulted with a professional regarding any physical, mental, or emotional conditions that could interfere with my judgment or affect my health during or after any session.
• Health Care Provider Consultation: I acknowledge the importance of consulting my healthcare provider or doctor if I have or suspect to have a health problem.
• No Warranty or Guarantee: I understand that any stories or testimonials presented during the sessions do not constitute a warranty, guarantee, or prediction regarding my experience.
• Facilitator Disclaimer: Monika Tomanek, the facilitator, makes no warranty, guarantee, or prediction regarding any particular state of awareness or consciousness, nor does she make any representation regarding any particular outcome on an issue for participants.
• Voluntary Disclosure of Information: In group sessions, I may voluntarily reveal personal information, thereby waiving my rights to privacy and confidentiality.
• Participation at Own Risk: I acknowledge that my participation in any and all sessions is done at my own risk.

• Assumption of Responsibility: I agree to assume and accept full responsibility for any known and unknown risks associated with my participation, including but not limited to physical injury, psychological or emotional effects, death, loss, or property damage.
• Release of Liability: I, on behalf of myself, my heirs, and assigns, release and forever discharge Monika Tomanek from any and all suits, complaints, claims, damages, costs, or expenses, whether caused by negligence or otherwise, arising from my participation in any sessions.
• Indemnification Clause: Participants agree to indemnify and hold harmless Monika Tomanek from any claims, liabilities, damages, expenses, or losses arising from their participation in the event.

• Insurance Coverage Disclosure: Monika Tomanek is covered by insurance for the event. Participants may request details regarding insurance coverage if necessary.
• Emergency Policies: Monika Tomanek maintains an incident log, and all incidents will be recorded therein, including participant name, date, time, and details of the incident.

Cancellation Policy: Participants may cancel their attendance up to two hours before the event, and a refund will be provided. However, refunds will not be issued for cancellations made less than two hours before the event or for participants who fail to attend without prior cancellation.

Code of Conduct: Confidentiality is essential, and participants agree not to disclose or discuss any information heard or shared during the event outside of the event setting.

Monika Tomanek, the Facilitator, is committed to safeguarding participant privacy and processes participant data in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

Purpose of Data Processing:

Participant data, including name, phone number, and email address, is processed for the proper administration of the event and maintaining the participant database. Transaction-related information is processed for the performance of a contract between the participant and the Facilitator.

Legal Basis for Data Processing:

The legal basis for processing participant data is legitimate interest, namely the proper administration of the event, maintaining the database, and communicating with participants. The legal basis for processing transaction-related information is the performance of a contract between the participant and the Facilitator.

Data Retention:

Personal data processed for any purpose shall not be kept for longer than is necessary for that purpose. The Facilitator retains participant data for the duration of the event and for a reasonable period thereafter for administrative purposes, unless otherwise required by law.

Data Security:

Participant data is stored securely and access is restricted to authorized personnel only. The Facilitator takes appropriate technical and organizational measures to protect participant data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Participant Rights:

Handling of Formal Complaints:

Upon receipt of a formal complaint, the Facilitator will acknowledge receipt of the complaint within five working days. The Facilitator will investigate the complaint and respond within 10 working days of the acknowledgment. If the complaint requires more time to investigate, the Facilitator will inform the complainant and provide an estimated timeline for resolution.

The Facilitator will keep the complainant informed of the progress of the investigation and any actions taken.

Appeals:

If the complainant is dissatisfied with the outcome of the formal complaints procedure, they may appeal to the venue owner within two weeks of receiving the response from the Facilitator.

The venue owner will review the complaint and the actions taken by the Facilitator and respond to the complainant within 10 working days of receiving the appeal.

Record Keeping:

The Facilitator will keep a record of all formal complaints received, including details of the complaint, actions taken, and outcomes.

Complaint records will be retained in accordance with data protection laws and regulations.

Confidentiality

All complaints and related information will be treated confidentially and shared only with individuals directly involved in the complaints process, unless required by law.

Review and Improvement:

The Facilitator will periodically review the complaints procedure to ensure its effectiveness and make improvements as necessary.

Feedback from complainants will be used to improve services and prevent future complaints.

Participants attending the event acknowledge and agree to abide by the complaints procedure outlined above. The Facilitator is committed to addressing complaints promptly and fairly to ensure participant satisfaction and continuous improvement of services.

By attending the event, I acknowledge that I have read, understood, and agree to abide by the terms and conditions outlined above.