Privacy Policy

Company Name: Cook in Style Limited

Brand/Products: Royal Prestige

Effective Date: January 1, 2026

1. Introduction

Cook in Style Limited ("the Company," "we," "us," or "our") is committed to protecting the privacy and security of our customers' personal and financial data. This policy explains how we handle information in connection with the sale and financing of Royal Prestige products.

2. Information We Collect

To facilitate your purchase and any associated financing applications, we collect:

• Identity Data: Full name, date of birth, and government-issued identification (for KYC compliance).

• Contact Data: Physical address, email address, and telephone number.

• Financial Data: Income details, employment status, and bank account information required for credit assessment.

• Transaction Data: Details about the Royal Prestige products purchased and payment history.

3. Purpose of Processing

We use your data for the following essential business purposes:

• Contractual Necessity: To process your order and deliver Royal Prestige products.

• Credit Assessment: To evaluate eligibility for financing plans.

• Regulatory Compliance: To meet Anti-Money Laundering (AML) and "Know Your Customer" (KYC) requirements.

• Customer Support: To manage product warranties and after-sales service.

4. Disclosure of Your Information

We do not sell your personal data. Your information is only shared with:

• Financing Partners: To process credit applications for your purchase.

• Royal Prestige / Hy Cite: As an authorized distributor, we share necessary order data to fulfill warranties and shipping.

• Legal Authorities: When required by law or to prevent fraudulent activity.

5. Data Security & Retention

• Security: We employ industry-standard encryption and secure filing systems to protect sensitive financial information.

• Retention: In accordance with UK financial regulations, we retain financial transaction records for 6 years from the end of the last company financial year they relate to.

6. Your Legal Rights

Under data protection laws (including UK GDPR), you have the right to:

• Request access to the personal data we hold about you.

• Request correction of inaccurate data.

• Request deletion of your data (subject to legal retention requirements).

• Withdraw consent for marketing communications at any time.

7. Contact Us

For any questions regarding this policy or your data, please contact:

Cook in Style Limited Email: info@cookinstyle.live

Address: Unit 1 Strand House, Locomotion Way, Camperdown Industrial Estate, Newcastle Upon Tyne, NE12 5US