Ground Base Radio Communications + Procedures

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Global Base Operations Procedures

                                                                    RADIO OPERATOR CERTIFICATION
                                                                                       STUDY GUIDE 
                                                                            FOR BASE OPERATIONS



                                                                      
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 Global Base Operations Procedures

Introduction
Have you ever considered what the purpose of Ground Base Operations is? In communication we need a process that permits two or more parties the ability to communicate with each other on a *Transceiver radio, while tuned to either a Very High Frequency (VHF) or a High Frequency (HF), for the purposes of passing/relaying and/or receiving of pertinent information. This process ensures a reliable means with which to share operational information and maintain a safe operation. The privileges of communication in Ground Base Operations must not be compared to that of a license held by an Air Traffic Controller or Pilot, as the Base radio communications are specifically for the purpose of communicating with:
a) an aircraft whilst operating on the ground as well as when in flight.
b) vehicles
c) foot patrols.
So to summarise, Base Operations radio operator certification facilitates multiple disciplines with respect to communication, and liaison on frequency  between:
a)  'ground to ground'  AND
b) 'ground to air'. 

NOTE:
a) Base Operations does not include 'air to ground' communications, and in this instance the radio licensing aspect that will permit one to communicate on frequency from 'air to ground' is managed under a different category. (Go to `www.talkingradio.net/collections/all` for further review of the various training products available).
b) *The term 'transceiver' refers to a radio device that is equipped to both transmit and receive.
c) All references to Base Operator requirements have been extracted from the International Civil Aviation Organisation (ICAO) Annex 1.

Global Base Operations Procedures


Additional Information:
1: A Pilot speaking from Air to Ground via a radio device is licensed to do so under the regulations for that country within which they reside, and which pertain to the communication requirements for a pilot’s license.

2: It is not compulsory for a Pilot to complete any courses related to this certification based on their qualifications that they have already obtained, unless deemed as otherwise by their local Authority.

3: Not all States issue a Base Operator license signed by their Authority following the individuals successful completion of this course and subsequent application thereof. So to explain further, the applicant may on successful completion of this course, be issued with a Radio Operator Certificate that is signed by the Designated facilitator/examiner. This will be in accordance with, and on behalf of that State’s Regulator. In either instance the role of Base Operations ensures that communication can take place on an assigned frequency in a structured manner between two, (or more) parties.

The processes applied for Base Operations meet the Standard Operating Procedures (SOP’s) as defined by the International Civil Aviation Organisation (ICAO). The issuing of an Aeronautical Station Base Operations approval for an individual to be permitted to speak on an Aeronautical VHF or HF Radio, is issued in accordance with that States published requirements. ICAO Annex 1 outlines the processes to be adopted to facilitate the training needs of this particular radio discipline: (Extracts from ICAO Annex 1 / Personnel Licensing which have been selected to support this follow…) re: ICAO Annex 1 4.6.1 Requirements for the issue of the Aeronautical Station Operator License.

Global Base Operations Procedures

Item 4.6.1.1 Before issuing an Aeronautical Station Operator License, a Contracting State shall require the applicant to meet the requirements of ICAO Annex 4.6.1 Unlicensed Individuals may operate as Aeronautical Station Operators on the condition that the State from which they operate from permits them to do so, In this instance they will then also need to ensure that they meet the same requirements as a licensed Base Operator.

Item 4.6.1.5 The applicant shall demonstrate, or have demonstrated competency in: a) Operating the telecommunication equipment in use; b) Transmitting and receiving radiotelephony messages with efficiency and accuracy. * These extracts pertain to those countries that subscribe to ICAO however should the country in which you wish to practice this privilege not be part of this Global Organization please consult with your local Regulatory Authority in order to determine which procedures you need to follow in order to be certified/licensed as a Base Station Operator for VHF or HF communications within your State.

So as to ensure that all parties remain current with Aeronautical Station Base Operator privileges it is suggested that all practising Base Operator staff members undergo refresher training as arranged by their company every 24 months (or as designated). The regulatory authority is however aware that it is not always practicable for all companies to meet this proposal due to staff shortages in the workplace for example. It is therefore in everyone’s best interest to check the ICAO website regularly in order to identify whether there have been any updates released by these offices pertaining to Aeronautical Base Operations that require implementation.

Global Base Operations Procedures

 This study guide has been developed for application within multiple Base Operator disciplines and a sample exercise of the Radio Telephony details for each discipline is highlighted in Chapter 14 of this guide. Please note that this document must not be viewed as a substitute for attending an approved Aeronautical Station Operator course that is presented by either your Company; Academy or Local organization. Instead it should rather be utilised as a handy reference guide that will assist you in improving the necessary knowledge and skills needed to maintain professional VHF/HF Base Operator communications within the working environment.

Objective 
To conduct Base Operator Competency in a Professional manner on frequency.

Outcome 
To develop the knowledge and skills of all participants in order that they may have a better understanding with respect to the Base Operator syllabus and its content.
 • To ensure that all participants are able to apply the correct Radio Telephony procedures within their working environment. 
• To be able to work in accordance with the published requirements with respect to Base Operations for that State where they intend practising this privilege.

Base Operator Disciplines: 

 • Scheduled Airline Staff - This section includes all personnel working Airside at an Airport.
 • Private Charter Operations - This section focuses on all personnel working Airside at an Airport.

Global Base Operations Procedures

Search and Rescue (SAR) Operations - This section primarily covers all designated office personnel  as well as the search parties on the operational front working together during a SAR.
 • Disaster Management - This section primarily covers all designated office personnel  as well as the nominated parties on the operational front that are working together during a disaster management situation such as flooding, fire, etc.
 • Stolen vehicle recovery Operations -  This section includes all designated office personnel including operational personnel involved in vehicle recovery operations.
Game Farms / Nature Reserves - This section includes all personnel involved with the movement of guests on chartered flights to or from the Lodge where they are residing at either a game farm or Nature reserve.
Paraglider Instructors - This section covers the designated party who will manage the Base Radio while paraglider student pilots are conducting flight training activities from a common location. 
Radio Controlled Aircraft Operators - This section covers the designated party who will manage the Base Radio on behalf of all radio controlled operators who are flying their radio controlled aircraft simultaneously from a common location.

Global Base Operations Procedures

Syllabus 
- Introduction 
1. Technical Application of a VHF & HF Aeronautical Radio 
2. Phonetic alphabet 
3. Transmission of numbers 
4. Transmission of time 
5. Transmitting techniques 
6. Standard words and phrases 
7. Weather table 
8. Radio test procedures 
9. Radio unserviceabilities 
10. Aeronautical distress frequencies  
11. Mayday signal 
12. Pan signal 
13. Answers to RT quizzes from Study Guide 
14. Extracts from RT scenarios related to each discipline

Global Base Operations Procedures

TECHNICAL APPLICATION OF A VHF & HF AERONAUTICAL RADIO

Most Base Operations utilise VHF radios in their working environment to effectively manage communication that supports their operational requirements. There are however those companies that need to communicate from ground to air, for example with their company aircraft, and this is where HF radio becomes a necessity. In either instance a clear, unambiguous and concise form of communication is required by all parties involved when communicating on frequency. 
To illustrate this imagine a group of people communicating with each other in a classroom environment for example and compare that with an Operator speaking to another party or parties on a selected frequency and then consider the observations that follow based on these two scenarios: 

Classroom Environment 

a) The people are able to see each other when communicating. 
b) Any noise related interference can be managed pro-actively.
c) A person has the option to always stand a little closer to the speaker if they are either not audible enough or their accent makes it slightly difficult for them to be understood.

Global Base Operations Procedures

In Flight   
a) The people in Ground to Air Communications and vica versa cannot see each other. 
b) Noises cannot always be pro-actively identified and solved as they may be technically related and therefore require external facilitation. 
c) The person in flight is reliant on their headset for effective communications and may not always have a spare one readily available to replace the existing faulty one.

VHF and HF Aeronautical transceivers therefore need to be technically developed, designed and tested to ensure that they meet the communication output criteria that is going to be anticipated by the user.

When comparing VHF and HF Aeronautical Transceivers, please note that the VHF communication band offers a more reliable communication when compared to those frequencies in the higher bands (i.e. HF). The range of a VHF transmission is determined by Line-of-Sight reference.

The quality of the VHF band is affected by a number of factors such as: 
 The transmission power both at the aircraft and ground station, 
 The height of the transmitter antenna, 
 The height of the receiver antenna, 
 Obstacles at or near the transmission site which block the signals or scatter them with inevitable attenuation, 
 Any upstanding obstruction in the line of sight between the aircraft and the ground station that will also block the signals and cause background noise, (referred to as clutter).

Global Base Operations Procedures

In certain circumstances the aircraft may receive both direct and ground reflected waves which may cause fading or even a short-term loss of communication. 

1) High frequency (HF) = Operates in the 03 – 30 MHz frequency band. (Generally used by Base Operators that are required to communicate with Long-Haul commercial flights).

 2) Very High Frequency (VHF) = Operates in the 30 - 300 MHz frequency band.

HF / VHF Comparisons

HF communication is considered to be more superior to VHF for the following reasons: a) Aerials are longer and less expensive to install. 
b) By using sky waves day and night, very long ranges are obtained for relatively less power. 
c) Higher frequencies suffer less attenuation in the ionosphere.
  d) Efficiency is further increased by beaming the radiation in the direction of the receiver.

Depending on your companies operational requirements you will utilise at least one, or both of these radio types to facilitate the relevant communications as required.

Quiz 1: True or False 
1. The range of a VHF transmission is determined by line of sight reference? ................... 2. VHF transmissions are propagated on the 30 – 300 KHz band? ……………………………....... 3. VHF transmissions cover a longer range than HF transmissions as the VHF waves are not affected by obstacles such as clouds or mountain ranges? ……………………………………………………………………………………

Global Base Operations Procedures

 2. THE PHONETIC ALPHABET 

Letter      Word         Pronunciation               Letter      Word         Pronunciation
  A
  =       Alpha          AL FAH                                 P =        Papa          PAH PAH
 B   =      Bravo          BRAH VOH                          Q =        Quebec     KEY BECK
 C   =      Charlie        CHAR LEE                            R =       Romeo        ROW ME OH
 D  =     Delta           DELL TAH                             S  =        Sierra         SEE AIR RAH
 E  =      Echo             ECK OH                                T  =        Tango         TANG GO        
 F   =     Foxtrot        FOKS TROT                          U =        Uniform      YOU NEE FORM
  G =      Golf               GOLF                                     V  =        Victor           VIK TAH
 H  =     Hotel           HOH TELL                           W =       Whiskey      WISS KEY
  I    =     India           IN DEE AH                            X =        X-ray           ECKS RAY
 J    =     Juliet           JEW LEE ETT                        Y =        Yankee        YANG KEY
 K   =     Kilo              KEY LOH                                Z =        Zulu             ZOO LOO
 L   =      Lima            LEE MAH
 M  =     Mike            MIKE
 N  =    November   NO VEM BER
  O =     Oscar            OSS CAH

Global Base Operations Procedures

 3. TRANSMISSION OF NUMBERS

When the English language is used, numbers shall be transmitted using the following pronunciation.

Number                                             Pronunciation 
 0                                                          ZE-RO 
 1                                                           WUN
 2                                                          TOO
 3                                                          TREE
 4                                                          FOW -er 
 5                                                          FIFE
 6                                                          SIX
                                                         SEV -Hen 
 8                                                          AIT
                                                        NIN -er 
Decimal                                             DEH-SEE-MAL 
Hundred                                            HUN -dred 
Thousand                                         TOU -SAND

All numbers, except whole hundreds, whole thousands and combinations of thousands and whole hundreds, shall be transmitted by pronouncing each digit separately. For example:

Global Base Operations Procedures

 Number Transmitted as                                             Pronounced as 
10 ONE ZERO                                                                  WUN ZE-RO 
75 SEVEN FIVE                                                                SEV-en FIFE 
100 ONE HUNDRED                                                      WUN HUN-dred 
583 FIVE EIGHT THREE                                                FIFE AIT TREE 
2 500 TWO THOUSAND FIVE HUNDRED                TOO TOU-SAND FIFE HUN-dred 
5 000 FIFE THOUSAND                                               FIFE TOU-SAND 
11 000 ONE ONE THOUSAND                                    WUN WUN TOU-SAND 
25 000 TWO FIVE THOUSAND                                  TOO FIFE TOU-SAND 
38 142 TREE EIGHT ONE FOUR TOO                         TREE AIT WUN FOW-er TOO

Numbers containing a decimal point shall be transmitted with the decimal point in the appropriate sequence being indicated by the word DECIMAL. For example:

Number             Transmitted as                                            Pronounced as 
118. 1          One One Eight Decimal One                   WUN WUN AIT DEH-SEE-MAL WUN 
123. 50       One Two Tree Decimal Fife Zero            WUN TOO TREE DEH-SEE-MAL                                                                                                        FIFE ZERO

Global Base Operations Procedures

When it is necessary to verify the accurate reception of numbers, the person transmitting the message shall request the person receiving the message to read back the numbers. Should you wish to listen to the audio version of Alphabet and Numeral pronunciation please log onto:
http:www.talkingradio.co.za/product/aviation-english-proficiency-download-version/

 4. TRANSMISSION OF TIME 
When transmitting time, only the minutes of the hour are normally required. The hour should however be included if there is the slightest possibility of confusion occuring at any stage on frequency.

Time Transmitted as                                       Pronounced as
 0803 Zero Eight Zero Three                           ZE-RO AIT ZE-RO TREE OR ZE-RO TREE 
2037 Three Seven                                             TREE SEV-en or TOO ZE-RO TREE SEV -en

NOTE: For an ‘on the hour’ interpretation of time this can naturally only be applied using all four numbers. 1300       One Three Zero Zero pronounced WUN TREE ZE-RO ZE-RO

Time used in aviation is expressed as Co-ordinated Universal Time (UTC). Another name for UTC is Zulu Time which is Prime Meridian/Greenwich Mean Time indicated by the numeric zero on the World time zone chart. In Aviation Time plays a crucial role in factors that include:   
 Estimated times   
 Expected Time of Arrival   
 Departure times   
 Reporting times   
 Observation times, etc. 

Global Base Operations Procedures


In order to express Time as a common reference on a global scale, everything is referred back to Greenwich Mean Time (GMT). This is done in order to identify whether hours are added or subtracted, (as reflected in the World Time Zone Chart and based on your present location in accordance with the respective Time Zone that it is associated with), from the current Local time in order to express that calculated time in UTC. London is on GMT during the winter months (GMT + 0), When daylight saving time starts London transitions to ( GMT + 1).  

Global Base Operations Procedures

NOTE: THE MEANING OF THE TERM ‘LOCAL TIME’ IS THE ACTUAL TIME THAT IS INDICATING WHENEVER YOU LOOK AT THE TIME SHOWN ON YOUR WATCH…
 
 Example: If the local time in South Africa is 1600pm translate this time to GMT? 
 The local time in South Africa is 1600pm. 
 South Africa falls in the GMT+2 category on the World Time Zone Chart. 
 In order to revert to Zulu (Z) time (i.e. - GMT) we take the local time and subtract two hours from this time. To explain further the (+2) indicates 2 hours ahead of GMT. So basically everything always reverts back to zero in order to quantify Zulu time. 
 1600 Hours – 2 Hours = 1400 
 GMT is therefore 1400 Zulu.

Quiz 2: 
a) UTC TIME is referred to as? __________________ Time.

 b) If the time is 1700Z in Paris right now then what is the time indicating n Mexico (measured in Zulu) at that same instant? ______________________

Global Base Operations Procedures

5. TRANSMITTING TECHNIQUES

Every time you make contact on frequency with another radio operator, the effectiveness of your co- ordination will depend upon your; 
a) Competence in communications 
b) Application of radio procedures 
c) Understanding of Base Operator applications.

Most people have the ability to grasp the concept of learning radio procedures for any Aeronautical discipline, however they struggle with the application of Radio Telephony (RT) communications itself? The average user does not consider the processes associated with VHF communications and as a result they take their speaking and listening abilities for granted. This in turn results in conditions such as bad habits forming and a subsequent communication skill that is below the standard that is expected when applied over a VHF or HF radio. 

Global Base Operations Procedures

Following a review it is evident that those persons struggling to grasp Base Operations have possibly not yet been able to develop any form of specialised skills that are associated with two-way radio communication procedures. To adopt these skills the user should therefore be prepared to listen and transmit over VHF or HF radio using the published radio telephony terms that are vital to effective communications.
Any person is able to become proficient in radiotelephony just as you would when developing any other skill over a period of time. In this instance you do need to however recognise that radio communication, though not difficult, requires speaking and listening habits which are somewhat different from those that you may have been accustomed to. 
The skills associated with talking and listening in a Base Operations environment will come with experience once you have understood, practised and applied the basic RT terminology. You should use referenced words and phrases to save time and limit radio congestion in order to lessen the chances of either misunderstanding, ambiguity and/or confusion occuring on frequency. It must be stressed here that even the most competent radio operator will not be able to understand your transmissions effectively under even the best of conditions unless you are also focused and apply the correct communication procedures.

Global Base Operations Procedures

Communication is a two-way effort, and all Base Station radio operators should strive towards achieving a high level of competency during either VHF and/or HF radio communications. It is necessary, when transmitting, to use published RT procedures, since certain sounds can have a low intelligibility when mixed with the background of other noises. 
In this instance the standard phonetic alphabet identifies each letter of the alphabet with a word that is easily understood. These words are pronounced to make the message clear when individual letters are transmitted and ultimately assists in avoiding ambiguity or confusion. So, in other words, the Phonetic Alphabet is applied to spell out words for the listener that may be considered somewhat harder to understand on frequency.

Numbers are usually of extreme importance in radio messages and can also difficult to hear amongst other unplanned noises emanating from conditions such as a deterioration in the local weather which can affect the transmission itself, etc. The standard pronunciations used have been adopted because they have been found to be most intelligible. Numbers are transmitted by speaking each number separately. Aircraft identification numbers are spoken as individual letters or digits. Time is generally stated in four digits according to the 24- hour clock. (see Chapter 4 of this Guide).

In conclusion the words and phrases should be studied and practised until they are readily and easily used and clearly enunciated by the operator of the Aeronautical radio. Careless and incorrect use of the radio physically, as well as through transmission can cause both delay, ambiguity and confusion for all operators.

Global Base Operations Procedures


5.1 VOICE CONTROL
Words that can sound quite clear when spoken directly to another person, such as in a classroom environment, can be almost unreadable when heard on the radio. Ambient sounds such as the wind or the mechanics of an engine/air conditioner when switched on or workmen in the background can also have an effect on how the words are heard when spoken. In addition accents can also cause difficulty in the understanding of any words transmitted even though the person`s voice control is at an audible level.

Effective radiotelephony technique sounds self-conscious and unnatural when you practise it, both because the terminology is new and because you are habitually more concerned with what you are saying than how it sounds. Perfectly readable radio transmissions depend on factors such as Volume, Tempo and Pronunciation. 

Speaking loudly, without extreme effort or noticeably straining the voice, results in maximum readability. To be understood the spoken word sounds must be louder at the face of the microphone that you are speaking into than any of the possible surrounding noises. The microphone should therefore be held at a distance that is within close proximity of the person’s mouth when speaking on frequency. In so doing this person speaking on frequency must open their mouth in such a manner which will allow the tone to carry all the way to the microphone. For information a higher-pitch tone is easier to hear than that of a lower one. 

Global Base Operations Procedures

5.3 TEMPO
An effective rate of speech varies with the speaker, nature of the message and the conditions of transmission and reception.

Note: To improve your rate of transmission talk slowly enough so that:
 a) Each word and phrase is spoken distinctly, particularly keywords and phrases. 
b) The listener will have time, not only to hear, but to also absorb the meaning of your transmission simultaneously. 

5.4 PRONUNCIATION
As you become more familiar with the difference in transmission made by various radio operators, you will be able to readily compare and identify those who possess the natural skills and ability when they communicate on frequency. They sound natural, calm and relaxed. Their spoken words are grouped for easy readability and they pronounce every word clearly and distinctly without any apparent effort. Most importantly, they are able to communicate without making use of unnecessary words such as “UMs” or “ERs”. They create the impression of competence and become your goal to perfecting Base Operator radio telephony. After enough determination, study and practice you will be able to convey any message clearly with little effort when spoken on the microphone.

                                REMEMBER: “PRACTICE MAKES PERFECT” 

Global Base Operations Procedures

5.5 PRIOR TO TRANSMITTING
Before you start to transmit you must consider the following factors:
  Ensure that your radio is switched on.
  Ensure that you have selected the correct frequency. 
 Ensure that the volume is turned up and that no one else is transmitting. 
 Think of what you want to say and how you will say it before you transmit. 
 When you are not sure what was said to you, ask “Say Again”. 
 Make sure that you do not use a faulty radio.

The following transmitting techniques will assist in ensuring that transmitted speech is clearly and satisfactorily received: 
a. Before transmitting listen out on the frequency to ensure that there will be no interference with a transmission from another station that may already be on that frequency.
 b. Be familiar with good microphone operating techniques. 
c. Use a normal conversational tone; speak clearly and distinctly. 
d. Maintain an even rate of speech not exceeding 100 words per minute. When it is known that the recipient will write down elements of the message, assist by speaking at a slower rate. 
e. Maintain the speaking volume at a constant level. 
f. A slight pause before and after the transmission of numbers will assist in making them easier to understand. 
g. Avoid using hesitation sounds such as “ER” or UHM ”
 h. Depress the transmit switch fully before speaking and do not release it until the message is completed.

Global Base Operations Procedures

This will ensure that the entire message is transmitted clearly and will help to eliminate any confusion or ambiguity that may arise therefrom. 

6. STANDARD WORDS & PHRASES
The following words and phrases shall be used in radio telephony communications as appropriate in accordance with ICAO Document 4444. The word with a transmission example for each appears in alphabetical order in the itemised tables that follow:

TERMINOLOGY

AFFIRMATIVE
Yes, that is correct.
JOCM12 this is JOC, are you in contact with Leader 3?
Vehicle - M12, AFFIRMATIVE
Notes:
a)  The term ‘Affirm’ is expressed on frequency by Operators as an abbreviated term for the term 'Affirmative' although this is not formally recognised by ICAO.
b) The term 'JOC', (pronounced JOCK) refers to the Joint Operations Command/Center

Global Base Operations Procedures

CONFIRM 
Have I correctly received the following, OR, did you correctly receive this message?
Vehicle – Tower this is Vehicle 1 CONFIRM we can enter the runway?  
Tower – Vehicle 1 Affirm

CONTACT  Establish radio contact with another station OR party.

JOC H42 CONTACT Mobile Command by phone once you have returned to base VehicleWill CONTACT Mobile Command once back at the base, H42

CORRECTION 
An error has been made in the transmission.
Aircraft – JOC, ABC has 1 CORRECTION 2 Foot patrols in site 
JOC – Copied ABC 2 Foot Patrols in site, JOC Standingby

COPIED 
Acknowledging a Supplementary Transmission. 

*Ops – Ranger 1 the inbound Clients agency advise their aircraft has the rescue equipment onboard. 
Ranger 1Copied Ops, standingby 
*Ops = Operations

Global Base Operations Procedures

DETAIL
 Refers to the work that is going to, OR is about to, be conducted. 

*Heli Ops – V93, continue with the recovery operation, report DETAIL complete,
 Vehicle – Continue with the recovery ops, report DETAIL complete, V93 
* Helicopter Operations

EXPEDITE 
Proceed with haste under instruction,
JOC – T09, EXPEDITE to rendezvous point, report on site 
Vehicle – Expediting to rendezvous point and will report on site, T09

PASS YOUR MESSAGE
Proceed with your message on frequency.

Vehicle - Ops this is Rescue 2
Ops - Rescue 2 this is OPS, PASS YOUR MESSAGE

Global Base Operations Procedures

HOLD YOUR POSITION / HOLDING POSITION
Remain in your current position and await further instructions / Your reply to being instructed to remain in your current position and await further instructions.

JOC - C30, HOLD YOUR POSITION
Vehicle - HOLDING POSITION, C30

I SAY AGAIN 
I repeat for clarity or emphasis. 

FootPatrol 1 OPS, my ETA for location is 1020
Ops FootPatrol 1 Say Again 
FootPatrol 1 OPS, I SAY AGAIN my ETA for location is 1020 
Ops FootPatrol 1 Copied ETA location 1020

NEGATIVE 
No, or permission not granted, OR, that is not correct.

Vehicle – Command, T23, confirm I can proceed to return to Base Command – T23, NEGATIVE, hold your position Vehicle – Copied, T23 Holding position

Global Base Operations Procedures

NEGATIVE I SAY AGAIN 
A portion, OR, all of your readback instruction is incorrect.

Ops – Air Freight 702, copied your ETA 1702
 AirFreight 702 – Ops NEGATIVE I SAY AGAIN ETA 1712 
Ops – Air Feight 702, correction copied ETA 1712

PROCEED 
An Instruction to inform you that you may now proceed.

JOC - Remote 1 PROCEED to set point Alpha and standby further instructions
Remote 1 - PROCEED to set point Alpha and standby, Remote 1

REPORT 
Supply me with the information as requested.

Heli Ops – ABC, REPORT your position 
Helicopter– ABC is now approaching overhead the crash site

Global Base Operations Procedures

STANDBY / STANDINGBY 
I will reply to you shortly, please wait.

Vehicle– Ops this is Ambulance 1 
Ops – Ambulance 1 this is Ops, STANDBY 
Vehicle – Copied, STANDINGBY Ambulance 1

BREAK 
I am speaking to one party and passing them two pieces of information on frequency that is not necessarily related.
JOC – Chopper 1 the rescue team are at the mountain site BREAK standingby your co- ordinates.

Global Base Operations Procedures

BREAK BREAK
 (NOTE
– This term can have two meanings when transmitted from Base Operations so it is important that you listen out and are familiar with the instruction for each scenario), 

MEANING 1
– The Base Operator is informing two parties or more that try to make contact with them at the same time to standby and the term `BREAK BREAK` is then used to signal which party they going to speak to first without de-selecting the microphone switch at any stage. 

Ops - Helicopter HAB Standby BREAK BREAK Rescue 2 go ahead

MEANING 2 - The Base Operator requires silence to be imposed while they prioritise who they will speaking to first.
 
Ops
BREAK BREAK , All stations on frequency Standby SITREP update...
SITREP stands for Situation Report meaning an update on the current status .

The following related words as listed below can also be used on and off frequency during Base Operation communications and a suitable description is included for each.
METAR – Meteorological Report containing the local weather forecast for a limited period.

Global Base Operations Procedures

TAF – Terminal Aerodrome Forecast. A format for supplying forecasted weather information over a prescribed period and updated on period intervals. (Normally every six hours,

PORT – The left side (Indicated by a red light)

STARBOARD – The right side (Indicated by a green light)

Global Base Operations Procedures

SPECI – Special Weather Report (A weather report that is issued to highlight a significant weather phenomenon that is forecast to take place).

IMC - Instrument Meteorological Conditions 
 At an airfield with Air Traffic Control this is when the cloud base is below 1500 feet Above Ground Level (AGL) and the Horizontal visibility is less than 3 Nautical Miles.



VMC -
Visual Meteorological Conditions (The opposite of IMC) 
 At an airfield with Air Traffic Control this is when the cloud base is 1500 Feet AGL or above and the Horizontal visibility is 3nm or Greater. 


On certain occasions a Base Operator will be requested to pass weather information to the receiving party about their local cloud cover conditions, or that of a specified location. This kind of information may appear to be overwhelming to you at first if you:

 a) Have never had any formal training in the relay of weather information, 
 b) Are not in the possession of a Met. Observer’s Certification.

Global Base Operations Procedures

Monitor – To listen out on frequency.


In this instance you may simply refer to the Cloud Cover Table as pictured below and relay the total cloud as an approximate measurement of the cloud measured in Octa`s. So to summarise the cloud cover table further for clarity purposes: (When viewed by an observer looking from the ground upwards), 

a) CAVOK - Clear Skies 
b) FEW – Light Cloud layers are visible 
c) SCATTERED – There is a mixture of cloud layers and sky visible 
d) BROKEN – More cloud layers than sky is visible 
e) OVERCAST – There is total cloud cover all around

CAVOK - Ceiling And Visibility OK
FEW - 1/8 to 2/8 cloud cover

SCATTERED - 3/8 to 4/8 cloud cover
BROKEN - 5/8 to 7/8 cloud cover
OVERCAST - 8/8 cloud cover

Global Base Operations Procedures

Quiz 3: Add one of the RT terms that follow to the correct transmission:

 1 – Confirm            2 – Correction      3 – Standby      4 – Go Ahead
 5 – Standingby    6 – Affirmative     7 – Negative     8 – Copied 
  T68, JOC, ………………………… I say again.                                                                                                                   (CLUE – An error has been made by the person receiving this message) 
  ABC, OPS ……………………, STANDINGBY.                                                                                                             
  (CLUE – I acknowledge) 
  JOC, FOOTPATROL 1………………………………. FOOTPATROL 2                                                                                   (CLUE – An error has been made by the person broadcasting this message)
  JOC, MISSION 2 ……………………the number of persons that were on board?                                                     (CLUE – I want to make sure of some vital information) 
 T68 this is H42. Reply: H42 this is RESCUE 1 …………………………………..                                                         
     (CLUE – Proceed with your message) 
 OPS, this is HELICOPTER ABC do you read this transmission? Reply: …………………………                      
  (CLUE – Another word meaning `Yes`) 
 VEHICLE1, CHOPPER 1, standby fuel figures
  Reply: VEHICLE 1 ………………………….... 
  (CLUE – I am waiting for your message when you ready) 
 JOC, Trailer 1 have Helicopter in sight, confirm their intentions                                                                    Reply: Trailer 1 ………………………… 
 CLUE – wait while I consider all options and varify)

Global Base Operations Procedures

 8. RADIO TEST PROCEDURES
The test transmission should take the following form: 
a. The identification of the aeronautical station being called; 
b. The aircraft callsign; 
c. The words “RADIO CHECK”; 
d. The frequency being used. 

Replies to test transmissions should be conducted as follows: 
a. The identification of the station calling; 
b. The identification of the station replying; 
c. The information regarding the readability of the transmission.

The readability of the transmission should be classified in accordance with the following:

                                                               Readability scale.

NOTE – THE USE OF TWO CLICKS IN RESPONSE TO A TRANSMISSION INSTEAD OF THE ACKNOWLEDGEMENT THEREOF WITH A TRANSMITTED REPLY, IS NOT AN ACCEPTABLE SUBSTITUTE FOR COMMUNICATIONS AND SHOULD BE RESERVED FOR EMERGENCY SITUATIONS ONLY.

Global Base Operations Procedures

                SAM this is Mandy
Mandy this is SAM pass your message
Radio check how do you read me
                                         Reading you strength Fife
                                        Copied strength Fife...SAM

Now replace the names (Sam/Joe), above with your work position in a Base       Operations scenario and repeat this RT test example again FOLLOWING the guideline table that follows.

 
………………………………………. This is ……………………………………..


 ………………………………………. This is …………………………………….. pass your message 
Radio check how do you read me? 
Reading you strength ………………………... 
 

Copied strength Fower ………………………..

NOTE:         Remember not to use the statement – `Radio check how do you read` as the reply from the receiving party could be ‘I  
                                                                       I read with my reading glasses on while sitting on a couch’

RT for Global Base Operations


9. RADIO UNSERVICEABILITIES

Before you start communicating on the radio and, during your watch while on shift, it is important to be aware of your responsibilities with regards to radio operations and its practicalities. Here are a few examples: 

1. Make sure that the correct frequency is selected. 
2. Check that the volume is turned up to an audible level. 
3. Check that the 'squelch' (suppression of radio signal) has been set correctly. 
4. Look for any loose wiring and report any defects observed immediately. 
5. Conduct frequent radio checks if you find the frequency to be quiet for a prolonged period. 

10. AERONAUTICAL DISTRESS FREQUENCIES

The International Distress VHF/HF Emergency Frequencies for Aviation are as follows: 
 121.5 MHz (VHF) Voice or with Morse Code relay = … _ _ _ … (S O S) 
  2182 kHz (HF)

Although not all Base Stations globally have an additional Aeronautical VHF transceiver radio to act as a standby frequency for emergency monitoring, it is suggested that this equipment be added as an operational resource where possible. The International emergency frequency serves a dual purpose role as it:

A) Is able to transmit the SOS Morse code signal on a repetitive loop cycle via this emergency frequency to all Stations monitoring 121.5, ` once activated by that Operator experiencing that emergency.

RT for Global Base Operations

B) Can receive radio voice communications from any party using it, (specifically in an emergency situation).

After declaring an emergency the aircraft will try to maintain contact with the controlling party on the ground, and continue to broadcast progress reports as frequently as possible. Before changing the frequency, the aircraft should advise the controlling authority which frequency they are changing to. If the aircraft is not in contact with a controlling authority at the time of the emergency, then the aircraft must broadcast on its current frequency, before changing to another frequency.

Note:  
a) Aircraft that are fitted with the 406MHz Emergency Position Indicator Radio Beacon (EPIRB) can assist rescuers as this equipment piece will relay the exact position of an aircraft in distress when activated.
 b) Certain companies also have a tracking system installed which uses online resources to track their aircraft from the Base Operations Centre.

11. MAYDAY SIGNAL (STRUCTURAL FAILURE) 
This type of signal is typically broadcast by an aircraft that is experiencing a distress situation, i.e.: there is a problem structurally with the aircraft itself and the pilot is not in complete control of the current situation. 
Example of a Mayday signal 
(NOTE - This transmission is not reserved only for Aircraft and can be broadcast by any party in an emergency situation.)
“Mayday, Mayday, Mayday, Future 912 experiencing a total engine failure on engine number 1, diverting to Portman this time, unable to maintain current Flight Level 280, commencing descent now…” 

Global Base Operations Procedures

12. PAN SIGNAL (MEDICAL CONDITION)
This signal typically indicates that a health problem has been identified that requires urgent medical assistance/guidance.

Example of a Pan signal
“Pan-Pan, Pan-Pan, Pan-Pan, Future 913 has a passenger onboard that is experiencing a heart attack, Caucasian male in his 40`s, ambulance requested to be standingby on arrival, ETA 0918

Note – With reference to both of these emergencies as demonstrated on the previous page in simulated mode, the Base Operator will in most instances primarily be managing their associated duties and responsibilities, while ATC facilitate these emergency communications. They proceed in turn to keep the Base Operator for that Flight Operation updated at regular intervals. It is vitally important that emergency communications and procedures are listed in that companies Standard Operating Procedure (SOP) for all related VHF and HF frequencies.

            A BRIEF OVERVIEW OF SEARCH AND RESCUE PARTIES INVOLVED WITHIN                                                                             AN EMERGENCY OPERATION FOLLOWS:

Global Base Operations Procedures

Ground Rescue Operations – This includes support services both at land and sea who co-ordinate their rescue efforts to the Search Mission Co-ordinator. 
Joint Operations Command (JOC) – This is the nerve centre of the Search and Rescue Operation and is made up of a number of key personnel who co-ordinate the search using joint resources and effort. 
Military Operations – They are always on standby to facilitate a Search and Rescue jointly through their Headquarters, as assigned, with all Civilian Operations. 
Search Mission Co-ordinator (SMC)
– This person as designated is tasked to manage the Search and Rescue on-site with all the search parties involved and in turn communicate all updates and efforts to the JOC and vica versa. 
Voluntary Search Parties – These are additional parties with limited resources that are able to assist in a Search and Rescue operation on a voluntary basis. 
Air Traffic Service Supplier – This is the air traffic services operator that could be tasked by the ARCC / JOC to serve as a sub-center for the Search and rescue Operation. They will continue with their primary ATC duties while also facilitating their services during the Search and Rescue. 
Air Rescue Co-ordination Center (ARCC) – This center works in conjunction with the JOC to co-ordinate the Search and Rescue Operation and report back to the Minister of Transport and related government departments.

Global Base Operations Procedures

 13. ANSWERS TO STUDY GUIDE RT QUIZZES

Quiz 1: True or False 
1. The range of a VHF transmission is determined by line of sight reference? True 
2. VHF transmissions are propagated on the 30 – 300 KHz band? False
 3. VHF transmissions cover a longer range than HF transmissions as the VHF waves are not affected by Obstacles such as clouds or mountain ranges? False

Quiz 2: Fill in the missing word 
a) UTC TIME is referred to as Zulu Time
b) If the time is 1700Z in Paris right now then what is the Zulu time in Mexico at that same moment? 1700Z

Quiz 3: Add the following RT terms to the correct sentence that appears below by entering the corresponding number that matches: 
 T68, JOC, NEGATIVE say again. 
 ABC, OPS COPIED, STANDINGBY. 
 JOC, FOOTPATROL 1 CORRECTION FOOTPATROL 2 
JOC, MISSION 2 CONFIRM the number of persons that were on board? 
 T68 this is H42. Reply: H42 this is RESCUE 1 pass your message
 OPS, this is HELICOPTER ABC do you read this transmission? Reply: AFFIRM (NOTE: The Helicopter in this example is only asking Ops if they can read their Transmission, not what is the serviceability strength of their transmission is... 
 VEHICLE1, CHOPPER 1, standby fuel figures Reply: VEHICLE 1 STANDINGBY
 JOC, Trailer 1 have Helicopter in sight, confirm their intentions                                                                  Reply: Trailer 1 STANDBY

Global Base Operations Procedures

 14. EXTRACTS FROM RT SCENARIOS RELATED TO EACH DISCIPLINE 

14.1 Scheduled Airline Operations
Outline – All personnel involved in Schedule Airline Operations need to remain in contact with each other on a constant basis to ensure an effective operation that remains streamlined. In order to do so, each party needs to be able to communicate efficiently with the other by making use of a handheld radio that is tuned to their company’s pre-selected internal frequency. This will ensure that minimal confusion, ambiguity and isolation are tolerated resulting in the portrayal of a professional company image. 

Global Base Operations Procedures

14.1.1 Baggage Handler speaking to Apron on Frequency
 Scenario: The Apron Controller for an Airline wishes to relay a message to one of their Baggage Handlers concerning the movement of baggage on the Apron. 

APRON CONTROL: Frozen Air Baggage this is Apron Control

BAGGAGE HANDLER: Apron Control….Baggage….pass your message

APRON CONTROL: Confirm the trolleys are on their way

BAGGAGE HANDLER: Affirm they leaving the terminal now

APRON CONTROL: Apron Control copied…Standingby 

14.1.2 – Apron speaking to Check-In on Frequency: 
Scenario: All the Passengers from a flight that has just landed have arrived at the Terminal Building. They were transported there by bus after having exited the aircraft in an orderly fashion once it had safely parked. During this time it has been brought to the attention of an airline representative that one of these passengers that recently disembarked this particular Aircraft has left a pair of their reading glasses onboard. This had in fact originally been noticed by one of the Airports company cleaners after they had boarded this aircraft and they reported it immediately to their Supervisor:

APRON CONTROL: Frozen Air Check In this is Apron Control

CHECK IN: Apron….Check In….pass your message

Global Base Operations Procedures

APRON CONTROL: Be advised Passenger Lewis from Seat 12 Alpha has left a pair of reading glasses on his seat, transferring them now to Terminal building Lost Property Office…. ETA in 3 minutes

CHECK IN: Copied, readback…Passenger Lewis, Seat 12 Alpha, 1 pair reading glasses left onboard, being brought back to Terminal building Lost Property Office, ETA in 3 minutes, standingby 

14.1.3 – Scheduled Flight speaking to Ops on Frequency Scenario: 
A scheduled flight due to arrive at its destination requires total Passenger figures for their return leg. This is for their planning purposes. Once this information has been obtained the Pilot will be able to calculate fuel figures needed for that part of the journey. 

AIRCRAFT: OPS Control… Airborne 102
OPS: Airborne 102 … OPS
 (Note – As per this transmission above please note that the term ‘go ahead ‘may be omitted by the Caller, replaced by de-selecting the PTT.

AIRCRAFT: Ops we are 7 crew 184 pax, ETA 0915, for the return flight our *MTOW is 42500 and we will require fuel on arrival

*MTOW – Maximum Take Off Weight

OPS: Copied, readback…7 crew 184 pax, ETA 0915, MTOW for return flight 42500 and fuel will be on request, confirm you ready to copy outbound figures

AIRCRAFT: Ops readback correct, go ahead with the return figures

Global Base Operations Procedures

OPS: For the return flight there will be 143 pax and 24500 (pronounced too fower fife zero zero) Kilograms Cargo

AIRCRAFT: Copied readback for return flight 143 pax and 24500 Kilograms Cargo

OPS: Airborne 102 readback correct, standingby

AIRCRAFT: Airborne 102

Additional terms with meaning related to Scheduled Flight Operations:

FIT  - Fuel In Tanks 
The total amount of Fuel that is carried onboard an Aircraft including the Ballast fuel.

EOBT - Estimated Off Block Time 
The time that the aircraft commences their pushback roll after the chocks have been safely removed.

PAYLOAD - Total weight of Aircraft including Pax / Ballast Fuel and Cargo.

ETA - Expected Time of Arrival 
Anticipated arrival time at destination. 

RTOW - Restricted Take Off Weight 
Limitations due to total calculated Payload.

TRIP FUEL - Fuel required in flight

TAXI FUEL - Fuel required during Start/Taxi and Shutdown phase of an Aircraft 

Global Base Operations Procedures

14.2 Private Charter Operations
 Outline - 
All personnel (ground support staff and operational) involved in the management of private Charter Operations need to remain in contact with each other constantly to ensure up to the minute information continues to be relayed to all involved. In order to do so, each party needs to be able to communicate with each other through the use of a handheld radio that is tuned to that company’s internal pre-selected operational frequency. This will ensure that any possible confusion, ambiguity and/or isolation is minimized and a professional outcome is achieved.
 Unlike most scheduled Airline Operators that have a greater staff compliment to manage flight movements, private charter operators generally require their staff to be able to multitask and carry out additional duties and responsibilities to meet that companies operational planning requirements.

 14.2.1 Aircraft speaking to their Ops Room while routing inbound to an Airfield for a Landing 
Scenario: An aircraft routes inbound to an airfield for landing and passes the relevant information to their Operations. For information, in Charter operations it is generally normal practise for pax to only be onboard a private aircraft for either the outbound leg to destination, or for the return leg back home. 

Inbound Aircraft passing Ops the corrected ETA:

AIRCRAFT: OPS….Frozen Air 302

OPERATOR: Frozen Air 302……OPS…pass your message

Global Base Operations Procedures

AIRCRAFT: Frozen Air 302 ETA 1712

OPERATOR: Frozen Air 302 copied ETA 1217

AIRCRAFT: OPS negative I say again, ETA 1712

OPERATOR: Frozen Air 302 copied ETA 1712

AIRCRAFT:
Frozen Air 302

Inbound Aircraft passing Ops further information and obtaining Landing details:

AIRCRAFT: OPS….Frozen Air 302

OPERATOR: Frozen Air 302……OPS…pass your message

AIRCRAFT: Frozen Air 302…we have 2 crew and 4 pax, ETA 1710 request fuel and one wheelchair on arrival,

OPERATOR: Frozen Air 302 copied 2 crew 4 pax…refueller and wheelchair on request
Surface wind is calm, QNH 1021, CAVOK, runway appears to be serviceable

NOTE: Not all airfields that private Operators fly to have an ATC service. In this instance the Base Operator passes the Pilot information which they can utilise for their arrival. This information is obtained through the use of online Met. platforms, by visual observations and the local knowledge of the Base Operator who is supplying this information. The subsequent approach and landing at this Airfield is at the Pilot in Commands discretion, not under instruction by the Base Operator.

Global Base Operations Procedures

AIRCRAFT: Ops readback correct, Copied the weather, QNH 1021, speak to you on the descent, Frozen Air 302

Inbound Aircraft speaking to Ops on frequency while on the descent:

AIRCRAFT: OPS….Frozen Air 302 on the descent revised ETA 1720

OPERATOR: Frozen Air 302……Copied…revised ETA1720, Refueller plus Wheelchair are standingby

AIRCRAFT: Frozen Air 302 copied

 14.3 Search and Rescue Operations

14.3.1 - Helicopter / Ground Rescue Team Operations

Outline
Personnel involved in Search and Rescue Operations adopt a SAFETY COMES FIRST approach, the collective primary focus being to find the missing aircraft, person or any combination/s thereof. These organisations include, (but are not limited to):  Sea Rescue  Mountain Climbing  Military  Aeronautical  Civil  Government
Each State will have their own set of rules and procedures that are developed to facilitate the specified organisations and personnel in the event of a Search and rescue call out. 
Note: It will be the responsibility of the Joint Operations Center, (JOC) to establish the callsign for the rescue parties that are going to be involved in any particular rescue. 

Global Base Operations Procedures

Scenario: A helicopter has been dispatched to an identified location to recover an ill patient. (This type of rescue is referred to as a Medical Evacuation – Medevac).        The Helicopter is speaking to the GROUND Rescue Team on Frequency

GROUND OPS: HELO, Ground Rescue Team 1
NOTE: HELO is pronounced HE - Low and is an abbreviated term for 'Helicopter'.

HELICOPTER: Ground Rescue Team1, HELO pass your message

GROUND OPS: Be advised, we off your 3 o’ clock

HELICOPTER: Helo Copied

Once the Helicopter has repositioned

GROUND OPS: Helo, Ground Rescue Team1, we off your 12 o’ clock, inbound on my white smoke

HELICOPTER: Helo Copied

NOTE
By Day - White or Yellow smoke flares will be used for identification purposes. 
By Night - The preferred option will be to make use of a vehicles headlights.

Global Base Operations Procedures

 14.4 Disaster Management

Outline – A Disaster Management action plan  includes those parties actively participating in their respective duties on the frontline  as well as well as those representative heads for each discipline co-ordinating their parties actions from a joint central office location, referred to as JOC (Pronounced 'JOCK'). Each of these representative’s is in charge of their particular division and they will in turn report back to officer in charge who gathers this information and manages the situation accordingly. The departments involved are not all directly related to Search and Rescue and include the Traffic Department, Fire Department, Municipal works, etc. 

14.4.1 The Firefighting Chief is in VHF communication with their Aircraft firefighting division who have been tasked to locate the scene of a reported fire so that it can be extinguished. 
Scenario: A fire has broken out on a working field and ‘Spotter’ and ‘Bomber’, (The Aircraft crews), have been dispatched to identify where 
 (a) the fire is from the air – (Spotter) 
(b) attempt to extinguish it (Bomber). 
The Fire Chief is in contact with Spotter 1 who is dispatched to locate the scene of the fire.

SPOTTER: Fire Chief….Spotter 1 
NOTE: The term 'Spotter' is the callsign for an Aircraft that is tasked to look for the disaster area whilst in flight.

FIRE CHIEF: Spotter 1… Fire Chief

Global Base Operations Procedures

SPOTTER: Be advised fire location identified Confirm you ready to copy Co-ordinates

FIRE CHIEF: Affirm standingby Spotter 1

SPOTTER: Latitude 21 degrees 05 minutes West, 033 degrees 12 minutes South

Note: The co-ordinates referred to in this example are fictitious and for training purposes only.

FIRE CHIEF: Copied readback Latitude 21 degrees 05 minutes West, 033 degrees 12 minutes South, will relay

SPOTTER: Readback correct Spotter 1 Standingby

The Fire Chief is in contact with Bomber 1 who is dispatched to the scene of the fire to attempt to disperse it from the air using water.

FIRE CHIEF: Bomber 1… Fire Chief 
NOTE: The term 'Bomber' is the callsign for an Aircraft that is tasked to look for the disaster area while in flight

BOMBER: Fire Chief…Bomber 1

FIRE CHIEF: Be advised fire breakout located at following co-ordinates Latitude 21 degrees 05 minutes West,033 degrees 12 minutes South

BOMBER: Copied…Latitude 21 degrees 05 minutes West, 033 degrees 12 minutes South

Global Base Operations Procedures

FIRE CHIEF: Readback correct…standingby

BOMBER: Bomber 1 proceeding and will advise once on location

FIRE CHIEF: Copied Standingby 

14.5 Stolen vehicle recovery Operations

Outline – In order to provide a Vehicle recovery facilitation service to the Industry specific to crime management, this particular Operation has been developed to provide an expeditious response to individuals and organisations whose vehicles have been reported as stolen. 
It focuses primarily on the deployment of a helicopter to track and obtain an aerial view of the reported vehicle/vehicles that are fitted with the appropriate tracking system, and then transmit this information to their Operations and ground crew to manage further. 

14.5.1 The Vehicle Ops is the hub for all Vehicles that are tracked by the deployed helicopter when reported stolen or hijacked.
 Scenario: Ops is in communication with a Helicopter that was dispatched following a callout, to track and identify a vehicle that has been reported as allegedly stolen.

Helicopter speaking to the Operations Center on Frequency

AIRCRAFT: Vehicle Ops….Tracker 12 
Reminder: 12 pronounced 'Wun Too'

Global Base Operations Procedures

OPERATOR: Tracker 12…Vehicle Ops

AIRCRAFT: Tracker 12 has stolen vehicle in sight

OPERATOR: Copied, standingby SITREP
 NOTE: The term SITREP refers to Situation Report; i.e. – An update of the present situation. 

AIRCRAFT: Ops, Tracker 12 standby
NOTE: (this is so as to allow the Pilot to identify the situation before relaying this information as requested back to base).

OPERATOR: Ops standingby .

AIRCRAFT: Vehicle Ops….Tracker 12 SITREP follows…

OPERATOR: Tracker 12…Vehicle Ops, standingby

AIRCRAFT: Stolen vehicle, corner of Ridge and Stewart Avenue apprehended by Recovery 1, 2 people taken into custody, Tracker 12 returning to Base, ETA 2115

OPERATOR: Tracker 12…SITREP copied, ETA 2115, Helo ground crew will be on standby to receive you

AIRCRAFT: Copied Tracker 12 

Global Base Operations Procedures

14.6 Game Farms / Nature Reserves 

Outline 
Most game farms and nature reserves have a private airstrip on their land for use by charter aircraft to transfer guests inbound and outbound from that facility by air. Because the airstrip is normally located at an unspecified distance from the lodges on that facility the guests will require transport by vehicle to and from the aircraft's location at the airstrip. 
14.6.1 Ops communicates with both the assigned shuttle driver as well as the Pilot during these Guest transfer operations. This ensures that all parties involved are continuously kept informed of all movements and assists the Lodge in being able to be prepared for the management of their Guests in advance. 
Scenario: The aircraft is inbound to the private game reserve and is relaying information to the Reserve’s Ops so that they can prepare their shuttle bus to meet the Guests. A charter aircraft is in communication on frequency with the Game Lodge base

AIRCRAFT: Lost in time Base this is *AYZZA

OPERATOR: ZZA Base go ahead 
* AYZZA (fictitious) is the aircrafts registered callsign

AIRCRAFT: We have six pax on board with 12 pieces of luggage, ETA in 30 (pronounced tree zero) minutes, confirm you are ready to copy pax details 
NOTE: The term ‘pax’ refers to passengers

Global Base Operations Procedures

OPERATOR: Copied six pax, 12 pieces of luggage, standingby pax details

AIRCRAFT: Couple 1, Mr and Mrs Hanover, Couple 2 Mr and Mrs Smiley, 1 Single Guy Adrian Baskin and 1 Single Retired Gentleman Joe River, do you copy

OPERATOR: Ops Copied I readback Couple 1, Mr and Mrs Hanover, Couple 2 Mr and Mrs Smiley, 1 Single Guy Adrian Baskin and 1 Single Retired Gentleman Joe Fisher,

AIRCRAFT: Negative, I Say Again 1 Single Retired Gentleman Joe River ,

OPERATOR: Correction, 1 Single Retired Gentleman Joe River

AIRCRAFT: Affirm, readback correct

OPERATOR: Base copied Shuttle will be ready to meet Ops Standingby

AIRCRAFT: Copied ZZA 

Global Base Operations Procedures

14.7 Paraglider Instructors

Outline – During the practical phase of Paragliding flight training the Instructor will generally be standing on the ground in the proximity from where their student gets airborne and will issue them with flight training instructions on an agreed upon frequency. This is in order to assist the student whilst airborne to familiarise with control procedures. 
At the same time that they are supplying dual instruction on a pre-determined frequency, the Instructor will also be required to make broadcasts on the designated Aeronautical frequency for that area and advise all possible traffic in that airspace about their student pilot in flight. 

14.7.1 The Instructor needs to be able to maintain a dualwatch on frequency during Paraglider / Powered Paraglider training. 

Scenario: A Paraglider Instructor maintaining dualwatch is relaying information to his student on a pre-determined frequency while broadcasting to other traffic in the same airspace on the frequency for that area. 

INSTRUCTOR: PPG ABC shift and brake left 

NOTE: The term `PPG` refers to powered paraglider

STUDENT: shift and brake left ABC

Global Base Operations Procedures

INSTRUCTOR: Traffic in the Clear Sky Area, be advised student paragliding activity taking place overhead the Starbrite airfield between ground and 1500 feet AGL, any traffic please acknowledge
 These transmission types should ideally take place every 10 minutes or when any possible traffic are heard broadcasting their intentions on frequency.
NOTE: The term 'AGL' refers to Above Ground Level.

AIRCRAFT: Traffic in the Clear Sky Area, this is Cessna 1FXYZ, maintaining 1500 feet routing to Starbrite, approaching the airfield from the south, estimate at 1055

INSTRUCTOR: Cessna 1FXYZ, be advised student paragliding activity taking place overhead the airfield between ground and 1500 feet AGL, keep a good lookout.  
NOTE: The Instructor can use a callsign if preferred when making these particular transmissions e.g.: ‘Paraglider Base’, 'Starbrite Base' or the name of the school or airfield, ‘Eagle Base’.

AIRCRAFT: Copied, Paraglider in sight, climbing to 2500 feet, Cessna XYZ

INSTRUCTOR: Cessna XYZ copied 

Global Base Operations Procedures

14.8 Radio Controlled Operators Outline 
Radio Controlled flights normally take place at an unmanned airfield, or an unregistered airstrip. Ideally this type of activity takes place in a remote area with limited aircraft operations and the main purpose of the Base Station is to make regular broadcasts in order to advise any possible air traffic about the radio controlled flying taking place. 
14.8.1 Radio controlled aircraft are obviously not manned and therefore require a designated party to broadcast all such flight activities on their behalf. 
Scenario: Radio controlled traffic are in flight at an uncontrolled airfield which is located in the vicinity of a Flying Training Area. A designated person is on frequency to advise any possible Air Traffic in the Area about the radio controlled flying activity/ies.

OPERATOR: Traffic in the Lime Port area, this is Lime Port Base, we are multiple radio controlled aircraft operating overhead the airfield between ground and 400 feet AGL, please keep a lookout. 
This particular transmission must be made at regular intervals to keep other possible Air Traffic informed about these flight activities. 

NOTE: Once all of the radio controlled aircraft are safely back on the ground the designated party shall make the following transmission:

OPERATOR: Traffic in the Lime Port area, this is Lime Port Base, be advised multiple radio controlled aircraft safely back on the ground, Lima Port Base shutting down.

Global Base Operations Procedures

For any further assistance with practical Base Operations RT in either of these multi-disciplines that are contained within this Guide please email: dylan@talkingradio.net
and he will arrange an online consultation for you with himself, or one of his approved agents. Remember to include the specific discipline that you are interested in as the subject title of your email. (www.talkingradio.net)

 This Study Guide has been developed to assist in improved communications and     procedures for all those operations utilising Base Station facilities to assist in their   duties. These disciplines include, but are not limited to, the following:
  
   • Scheduled Airline Staff  
   • Private Charter Operations  
   • Search and Rescue Operations  
   • Disaster Management  
   • Stolen vehicle recovery Operations  
   • Flight Following  
   • Paraglider Instructors  
   • Radio Controlled Aircraft Operator
  
 
                                                             
  For further information please visit www.talkingradio.net